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Smashbox Cosmetics: Products & Services

Smashbox Cosmetics offers beauty care products to its customers.  The company offers cosmetics for the lips, eyes, cheeks, face, and body.  In addition, toolboxes and kits necessary to apply make-up and cosmetics are available.  Smashbox Cosmetics sells its products through stores in The United Arab Emirates, Bahrain, Bahamas, Canada, Chile, Colombia, Denmark, France, Guatemala, Hong Kong, Honduras, Ireland, Japan, Kuwait, Mexico, New Zealand, Panama, the Philippines, Saudi Arabia, Sweden, El Salvador, and most commonly, The United States, where the company is based in California.

Smashbox Cosmetics: Company Background

Smashbox Cosmetics is located at 8538 Warner Dr. in Culver City, California.  Mr. Dean Factor is the co-founder and Chief Executive Officer of the stylish cosmetics company.  Mr. Davis Factor is the co-founder and The Chief Creative Officer of Smashbox Cosmetics.  The name "Factor" might sound familiar to you.  That is because The Factor Brothers are the great-grandsons of legendary makeup artist, Max Factor.   As of July 1, 2010, Smashbox Cosmetics operates as a subsidiary of Estee Lauder Companies, Inc.  Smashbox Cosmetics can be reached b phone by calling (888) 763-1361.  Their fax number is (310) 558-1491.  They can also be contacted via e-mail or live chat, listed below.  

Smashbox Cosmetics: Customer Feedback & Reviews

Meg's Make-up reviewed Smashbox Cosmetics Photo Finish Foundation Primer.She reports that this primer is all you need to prime your face to apply make-up!  Total Beauty visitors have rated Smashbox Eye Shadow Trio at a rating of 9.3.  They also enjoy Smashbox Cosmetics' crease brush and have rated it at 9.8.  Smashbox Flawless Finish Skin Perfectors Set has also been rated at a near perfect score of 9.8. Heck of a Bunch 6 has reviewed Smashbox Studio Stash Fall 2011 kit and comments on the powder formulated to stand up to studio lights and give light, flawless coverage.  She's impressed with the lightness of a formula that can cover so well.

Smashbox Cosmetics: Business Credibility & Trustworthiness
Smashbox Cosmetics is not a Better Business Bureau (BBB) Accredited BusinessEstee Lauder released a press release announcing their acquisition of Smashbox Cosmetics on May 17, 2010.  Yahoo News reports on Smashbox Cosmetics' expansion into foreign markets. Nick Batten of Media Week reported on August 24, 2012 about Smashbox Cosmetics' sponsorship of "The Look Show".  Temptalia reports onThe Smashbox Cosmetics Fall 2012 Collection.  Smashbox Cosmetics' presence in the media speaks to its business credibility and its love among beauty magazines and people in the fashion industry galore.
Smashbox Cosmetics: Website Popularity & Google Ranking
Smashbox Cosmetics: Social Media Presence

Smashbox Cosmetics has an Instagram profile with 307 photos uploaded.  They have 22,129 followers and are following 70 other Instagram profiles.  Smashbox Cosmetics also makes quite a presence on their YouTube channel with their wonderfully detailed step-by-step, instructional make-up tutorials performed by professional make-up artists who make it look so very easy!  Their YouTube channel has 14,790 subscribers and they have had an astonishing 2,376,496 video views! 
In keeping up with social networking, Smashbox Cosmetics has this matter down pat!  They are also ever present on Pinterest with 126 pins and 4,794 followers as well as 7 boards!  You can also find this professional make-up retailer on Facebook.  To date, the company has
a staggering and well-deserved 502,854 likes.  If you are looking for Smashbox Cosmetics on Twitter, you can find them there as well.  They have tweeted 4,560 times.  They are following 688 other Twitter profiles and have an amazing 71,321 followers!  You will be delighted to know, you can also find the company on Linked In, where the cosmetics company has 2,409 followers.

Smashbox Cosmetics: Website Security & Safety

Google Safe Browsing reports that no suspicious activity has been reported about over the past 90 days. They tested 8 pages over the last 90 days.  The last time they visited the site was on July 9, 2012.  McAfee Secure Site Advisor also reports that is a safe website to visit and use.  Norton Safe Web has also assessed the safety of and their findings are that the site is safe.  

Smashbox Cosmetics: Pricing & Packages

You can find Smashbox Cosmetics sold through QVC,, and Sephora as well as through Amazon and department stores such as Macy's and NordstromSmashbox Cosmetics has prices comparable to and Sephora.  However, they have their own exclusive bonus deals when you join their Pretty Points Program.  You receive bonus deluxe samples with every order.  Smashbox Cosmetics Pretty Points Members receive a free cosmetic sample each Tuesday and Thursday as well as a free birthday gift set in the month of your birthday.  I'd say they offer better perks than purchasing Smashbox Cosmetics through other retailers.  You can expect to pay about $39 for a high quality pigment eyeshadow palette.  Their photo finish primer is $42, but its well worth it! 

Smashbox Cosmetics: Shipping Rates & Policies

Smashbox only delivers to The United States and Canada, currently.

Standard Shipping

  • Standard shipping to The United States is free.
  • Most Standard orders are delivered within 5 -7 business days from the order's ship date.
  • Most orders shipped to P.O. Boxes, APO, FPO, DPO, and U.S. Territories take 6-14 business days to arrive.

2nd Day Delivery

  • $0-25 
    • $10
  • $25.01 - $40 
    • $11
  • $40.01 - $60 
    • $12
  • $60.01 - $80
    • $13
  • Most orders shipped via 2nd Day Delivery are delivered within 2 business days.
  • Orders shipped to P.O. Boxes, APO, FPO, and DPO addresses and Canada are not eligible for 2nd Day Service.
  • 2nd Day Delivery is not available to APO, FPO, DPO, or P.O. Boxes and some areas of Alaska, Hawaii, and Canada.
  • A signature may be required upon delivery for 2nd Day Shipments.

Overnight Delivery

  • $0-$25
    • $15
  • $25.01 - $40
    • $16
  • $40.01 - $60
    • $17
  • $60.01 - $80
    • $18
  • $80.01 - $100
    • $19
  • Over $100
    • $20

Overnight Delivery

  • Orders shipped via Overnight Delivery are delivered within 1 business day.
  • Orders shipped to P.O. Boxes, APO, FPO addresses, and Canada are not eligible for Overnight Shipping.
  • Overnight Shipping is not available for certain locations in Alaska and Hawaii.

Shipping to Canada

  • Canadians can expect delivery within 14-20 business days.
  • An additional charge of $5.00 will be added for each shipment to Canada.
  • Orders shipped to Canada are subject to applicable duties and taxes.

Shipments to APO/FPO and PO Box Addresses

  • Most items may be shipped to a P.O. Box or Military APO/FPO/DPO address, but some restrictions apply.
  • Orders being sent to P.O. Boxes or Military APO/FPO/DPO addresses must be shipped via USPS.
    • Orders cannot be shipped via 2nd Day or Overnight Priority service.

Shipping to Alaska, Hawaii & United States Territories

Smashbox Cosmetics accepts orders being shipped to the locations listed below.

  • Alaska
  • Hawaii
  • United States Territories
  • Puerto Rico
  • Guam
  • The United States Virgin Islands

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply.

Smashbox Cosmetics: Payment Methods Accepted

Smashbox Cosmetics accepts the payment methods listed below.

  • PayPal
  • Smashbox Gift Cards
    • If you are using a gift card for payment, you require a valid credit card to pay for the balance of your order. 
      • You cannot use PayPal and a gift card together in a combined payment.
  • Discover
  • American Express
  • Mastercard
  • Visa

Smashbox Cosmetics' Pretty Points Program offers a $10 rewards certificate for every 500 points you earn. 

  • For every dollar you spend, you'll earn 5 points.
  • Smashbox Pretty Points rewards points become available within 30 days of your purchase that brought you to 500 points.
Smashbox Cosmetics: Returns, Refunds & Exchange Policy

If you are unsatisfied with your purchase, Smashbox accepts a return or exchange.  You may return any unused portion using the instructions below.

  • Fill our out the return merchandise section on the back of the invoice and place it inside the return package.
  • If you are returning or exchanging a gift, please check the box marked gift return on the back of the invoice.
  • Make a copy of the completed invoice for your records.
  • Affix the return label provided with the product on the outside of the return package.
  • If the label is not available, returns should be addressed to the address listed below.

Returns Department

7601 Trade Port Drive

Louisville, KY 40258

Smashbox Cosmetics: Product images & screenshots
Smashbox Cosmetics Coupons
Get $10 off $50+ Order @ Smashbox Cosmetics
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Get Get a Free Travel-Size Eye Liner Duo with your purchase of $40 or more. @ Smashbox Cosmetics
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Get $10 off $50+ Order @ Smashbox Cosmetics
Get Free Primer & Lashes Duo on orders of $40 or more @ Smashbox Cosmetics
Get Free Eye Shadow in 24K when you spend $40 or more. @ Smashbox Cosmetics
Get a Free Travel-Size Eye Liner Duo with your purchase of $40 or more. @ Smashbox Cosmetics